Welcome to the second drop of our Trends Report 2025. This time our global team of futurists and strategists share five shifts shaping culture this year (and beyond)…
Last month we looked at five trends developed and refined by a global team of futurists and strategists across our five offices. As with all our client projects, nothing at Crowd is off the shelf – we believe the future is best co-created. These are starting blocks to inspire you and get you thinking.
Now here’s the next five, to leave you – like us – with even more enthusiasm for 2025 (and beyond), to act on culture and help shape the future you want to see.
How can cities welcome more people? In our latest issue of City Limits we share how urban life has changed to be better on inclusive and accessible spaces – and even smell better…
It’s through cities that we find meaning, and as we were putting together our 11th issue of City Limits – our ongoing exploration of the ever changing urban experience – we wanted to look at how city living is accelerating change in the very meaningful task of making places more accessible.
There’s lots of ways to talk about this, but by calling this issue Enabling Spaces, we wanted to look at what is making more people feel more welcome in cities.
Pg7 Mapping enabling citiesPg8 A blueprint for future citiesPg10 How brands action inclusion
We go to luxury shops in Miami where a Blind or low vision customer can use a smartphone to interpret what is going on, celebrate a product that silences city noise, and senior housing that connects the community rather than separates them.
The full 16 page magazine includes:
_A semiotic analysis of how to visually present better city experiences – clue: accessibility can be felt as well as seen.
_Interviews with city planning experts about how trauma and neurodiverse needs are informing urban planning.
Our editorial insight series, Club Free, meets people who don’t fit neatly into segmentation tick-boxes. Here Global Managing Director El Pigram gives some tactics for brands to meet them outside of these…
At Crowd, we believe that change presents opportunity.
Our latest editorial insights series, Club Free, is about groups seeking a new way of thinking about their individual liberty. It’s not freedom that’s unchecked or selfish: we talked to people who are providing each other with the support, empathy and community to exercise their freedom effectively.
In chapter two: The Financial Outsiders, we heard from a community-minded group living and giving outside of elitist money systems.
Here we dig a little deeper into this changing relationship with money and how it can inspire more emergent strategies for mass audiences.
The Financial Outsiders are a manifestation of a deeper cultural shift towards being free from wealth or economic systems that costs others. Looking at what this group gains from living and giving outside of elitist money systems can make us think differently about the way that we craft financial products and position them.
Subverting Status. As chasing down those traditional milestones of (ultra) wealth become less ‘shiny’, how do we think about new articulations of (and ways to cater to) age old social identity needs like ’status’, ‘reward’ and ‘discernment’? It’s not that this audience aren’t seeking all the good stuff that once came with splashing cash – self-gratification, community validation, recognition – but instead they’re more choiceful in how they fulfil these desires, with the act of giving (rather than receiving) hitting that sweet spot.
Values over value. You can’t put a price on happiness. Cliche, and a bit (to use a Gen Z word) ‘cringe’ – but for many this rings true more today than ever before. Rather than play by the rules of a game that’s rigged against them, young people are forging their own way of earning (figurative) wealth – by doubling down and focusing on their values, rather than their earning potential. It’s not that they don’t value work, they just don’t see work as a fair value exchange. Which poses an interesting question to us as marketers, strategists, employers – how do you define, create and communicate real ‘value’ to an audience who interprets it in a fundamentally different way?
(More) Radical Honesty. Radical honesty has been a thing for a while. Honest brands that ‘say it how it is’ connect with an iconically millennial sensibility (I’m looking at you, Ryanair, KFC & Pot Noodle ). Emerging audiences are however encouraging us to move a step further, from saying the unsaid – to doing the unexpected; supporting people and communities in ways that genuinely benefit them. What our Financial Outsiders are calling for isn’t about CSR, it’s about putting an end to gatekeeping that upholds the imbalance between the haves & have nots through creating spaces and cultivating (branded) communities that facilitate the greatest kind of wealth distribution – knowledge.
Learning about The Financial Outsiders is part of our commitment to look at (and be inspired by) groups of people who don’t fit neatly into tick-boxes, well trodden segmentations or traditional pathways.
We hope you find these stories interesting. And please do feel (yes) free to reach out to the Crowd DNA team to explore how this type of thinking could apply to your brand challenges.
Our editorial insight series, Club Free, meets people who don’t fit neatly into segmentation tick-boxes. Here Global Managing Director El Pigram gives some tactics for brands to meet them outside of these…
At Crowd, we believe that change presents opportunity.
Our latest editorial insights series, Club Free, is about groups seeking a new way of thinking about their individual liberty. It’s not freedom that’s unchecked or selfish: we talked to people who are providing each other with the support, empathy and community to exercise their freedom effectively.
In chapter one: The Poly-Normals, we heard from married couples, young daters, content creators and community spokespeople in the US and UK who by choosing to engage in multiple romantic relationships make room for more creativity, more sharing and more openness.
Here we dig a little deeper into this relationship energy and identify how fringe movements like polyamory can inspire more emergent strategies for mass audiences.
The Poly-Normals are a manifestation of deeper cultural shift toward more uninhibited forms of connection. These moments can help us think differently about the way we craft product, position brands and hold a mirror to modern relationships in our communications.
Purposeful Pleasure.
At the core of polyamory is a celebration of meaningful release; the idea that ‘letting go’ (of stereotype or expectation) doesn’t need to be a reckless act that compromises our values or the things we hold important.
How can we create moments or new messages that lean into conscious, deliberate joy without the underbelly of guilt, shame or judgement that often comes hand in hand with prioritising our own enjoyment.
Breaking the stalemate.
Increased understanding of intersectionality, greater social recognition of non-binary identities and a growing community of people reimagining sex and relationships. These movements don’t exist in isolation – and all point to a need for less dualistic thinking. Culture is messy, people are messy and adopting a ‘this or that’ view on how people go about life is increasingly inaccurate (and unproductive).
How can we reframe how we understand our audience, and how we craft our strategies to connect with people in ways that are less monolithic?
Unzipping our assumptions
Of course, not all relationships down the track will look like this. But it does suggest that there’s a growing schism between old and new ways of thinking. How can we help to challenge how we think about (and cater to) family and community?
Learning about The Poly-Normals is part of our commitment to look at (and be inspired by) groups of people who don’t fit neatly into tick-boxes, well trodden segmentations or traditional pathways.
We hope you find these stories interesting. And please do feel (yes) free to reach out to the Crowd DNA team to explore how this type of thinking could apply to your brand challenges.
Crowd Shortcuts – a quick chat about something that’s caught our attention. This week, Crowd’s Olivia Anderson is looking at how Big Tech is wanting to stake a claim to our subconscious…
What’s all this then? Thanks to new technologies, we may soon be able to unlock the inner workings of our minds, and capitalise on our subconscious. We’re arriving at a new horizon, one that lights up the dimly-lit corners of our brains. And this will mean that cognitive liberty, ie the freedom to control our own thoughts, is set to become one of the most important topics of the next decade.
Sounds dystopian. That’s only because it is.
Not sure if I like the sound of that. Big Tech doesn’t care. This is the final frontier for brands to stake a claim on. Did you know Apple quietly filed a patent for AirPods that monitor and track biosignals and brain activity last summer and start-up NextSense aims to sell earbuds that can collect heaps of neural data — and uncover the mysteries of grey matter for health benefits. Writing about Apple’s patent, tech expert Gautam Hazari described it as a big step in the so-called ‘Internet of Thoughts’, explaining: “The bio-sensing electrodes as on-ear EEG sensors built into the AirPods fit the generic, multipurpose device, opens the door for the IoTh to become a mainstream reality…”
Erasing memories of her ex @arianagrandeA start-up company focusing on hacking into dreams, propheticai.coWhen dream invasion turns into a nightmare, movie Dream Scenario
But does anyone really care outside of Silicon Valley? Funny you should say that. You might have noticed that Ariana Grande’s new album and music video riffs off of the cult movie Eternal Sunshine of the Spotless Mind – a movie about memory-hacking – 20 years almost to the day after it first hit cinemas. And while brain-hacking, and memory-altering tech has often been part of our creative inspiration, the key difference now is that this technology may well have caught up with our imaginations.
That’s pretty meta. So I’ll be able to erase memories of my ex? Not exactly. But we could, for example, be able to induce lucid dreams. One product in development is The Halo, an AI headband that will use a combination of ultrasound and machine learning models to allow users to control their own dreams. “Together we will pursue the answers to life’s biggest questions,” it teases. If we can hack our subconscious, we could access a whole new level of human understanding. Already the practice of using lucid dreaming as therapy is becoming more accepted, with more patients open to learning how to disrupt their dreams to process debilitating symptoms.
What’s the down side? Well, this scenario pretty much is an advertiser’s dream (pun intended). Think of all that untapped real estate in your brain. Forget DTC – we’d be going DTS (direct-to-source). In fact, A24’s recent movie Dream Scenario shows us a world where this can happen. And you can imagine how that pans out. Not to mention the implications for productivity – why rest when you can be on 24/7, conscious or not? – and our ability to exercise autonomy over our own thoughts.
Seems like a dodgy threshold to be crossing. It’s a double-edged sword, a Faustian dilemma of the modern world: would you trade understanding – and access to a higher level of consciousness – for your own cognitive liberty?
TL;DR: Brands and Big Tech are starting to reckon with the potential of our subconscious and our dreams in a way that might be equal parts enlightening and sinister, and we’re seeing these ideas trickle down into mainstream culture. Sweet dreams™.
A bold claim, but we’re going with it. We’re taking Freedom back – celebrating manifestations of it that are about community and shared responsibility rather than purely self-interest.
This editorial insights series will share the many positive and motivating stories emerging from people getting to live their lives just how they want to live them (and therefore more brands needing to move on from squeezing people into old fashioned little boxes).
Chapter One, The Poly-Normals & Chapter Two, The Financial Outsiders
First up in Club Free, issue one, The Poly-Normals and The Financial Outsiders. The former: a set of people changing sexual relationships for the better, for all; the latter: an equally community-minded group living and giving outside of elitist money systems. Brought together: clear signals of just how far and wide our Club Free adventures can take us.
The two chapter report includes:
_Introduction to the shared culture of this new freedom: embracing community, contribution and shared responsibility
_Spotlight on what brands can learn from this
_Sharing the stories of people who are getting freedom back on track.
We hope you find these stories interesting and inspiring. And please do feel (yes) free to reach out to the Crowd DNA team to explore how this type of thinking could apply to your brand challenges.
Though this is issue one, we in fact trialled some freedom material in a rather good webinar last summer – you can download our Reframing Ageing APAC and Un-Dependents reports here and here.
Crowd Shortcuts – a quick chat about something that’s caught our attention. This week, the revaluation of bodily functions from waste to wonder…
What’s all this then? We’ve had #GutTok (over 800 million views) and posting a stool sample to a nutrition app for analysis. Now comes the next big branding of bodily functions: the drive to tap menstrual blood as a valuable health resource.
Has ‘period positivity’ come this far? Yes. Content creator wild.witchy.woman (26.9 followers on TikTok) is among the advocates for actually drinking menses for optimum well-being… Meanwhile, healthcare start-ups are capitalising on this with research into the medical value of menstrual effluence (which contains blood, vaginal secretions, cervical mucus, and endometrial cells), and demonstrating its value to a consumer.
The Q-pad for collection at qvin.comCycle Check from theblood.ioPeriod Power from wild.witchy.woman
Tell us more… Theblood (www.theblood.io) offer a kit that will give insights into individual menstrual cycles from a sample, and can be studied for conditions such as endometriosis. Founders Isabelle Guenou and Miriam Santer believe: “Menstruation can be the answer to problems and pain”. Meanwhile, Qvin™ has designed the Q-Pad (qvin.com) for the supply of a sample of menstrual blood that can be then tested for critical health information like biomarkers for diabetes.
So why is this ‘waste’ product being re-valued now? It’s time to take the female body seriously – all of it and especially the bits greeted with disgust. Healthcare services are being called out for failing to do so; from ‘medical gaslighting’ to blaming terminology (eg, ‘geriatric mother’; ‘hostile uterus’) and the so-called Gender Data Gap where treatments efficacy may only have been tested on male bodies.
It’s a long way from hiding tampons up sleeves… Absolutely. To have the option of giving a blood sample that is not only for research into overlooked health issues, but taken from a bodily process often treated with unease by medical professionals (or much worse) is empowering. As one of the participants in a Qvin™ study to assess if menstrual blood can be used to screen for cervical cancer put it: “For me, it’s just a win overall if this becomes a product because it will reduce my anxiety and will give me more control over what’s going on with the testing.”
And let’s not underestimate how this research is needed: Note, in a recent review of scientific papers, Leah Hazard finds that there are about four hundred studies on menstrual effluent compared with more than fifteen thousand for semen or sperm (Womb, published 2023).
Where else is this health empowerment happening? Plugging the data gap on hormones, individuals track their cycles – to then sync to exercise, diet, skincare, mood or productivity (and yes, bypass a visit to the docs altogether and download one of the many apps to get personalised insights). There’s more and more options like this for people to choose – and therefore control – the process of tracking their health themselves.
TL;DR: While looking at periods with wonder may have happened because people feel let down by traditional medicine, it has forced new insights, research and empowered attitudes to health. So the opposite of waste – thankfully.
In a chaotic cultural landscape,Crowd’s Rachel Rapp and Amy Nicholson present three mindsets that create opportunity in uncertainty…
The last few years have been turbulent across the globe. From climate paralysis and political fatigue, to the cost-of-living crisis and the impact of AI, chaos has become the new normal. Finding what’s good in permacrisis – Collins’s Dictionary word of the year, 2022 – can feel overwhelming.
Luckily, at Crowd DNA, we’re partial to a bit of chaos. As our fundamental human needs shift in response to uncertainty, how we interact with brands also changes, and we think that creates opportunity. Using trends analysis, semiotics and conversations with our KIN network, we’ve identified three mindsets that brands can adopt to make sense of the mayhem. These are: hand holding, distracting, or embracinguncertainty.
You can get a taste of how to execute against each mindset below. It’s our introduction to how brands can show up for consumers in these incalculable times. There are certainly more mindsets out there to be defined – but we hope these begin to inspire you to think about what’s right for your brand.
Three Mindsets To Meet Shifting Human Behaviour In Uncertain Times
1. Hand Holding
Hand holding plays into our human needs for comfort and security. The trick is to offer reassurance and stability by grounding your brand’s touch points with scenes of everyday reality, universal experiences and simple language. While we typically see hand holding in fintech, banking and insurance (industries that are looking to support consumers during the cost-of-living crisis), we’re now seeing brands from other categories presenting themselves as reassuring and stable, too.
Burberry took over Norman’s cafe in London for LFW, Sept 2023. @burberryIKEA’s ‘Together’ taglineLevi’s celebrates 150 Years
Hand Holding: How To…
_Dial up references to familiar rituals. We see this mindset in the Food Love Stories campaign from UK supermarket chain Tesco, emphasising everyday realities – eg a family barbecue. Meanwhile, at London Fashion Week, Burberry took over a London cafe to serve up comfort food (a surprising collision of egg and chips and designer fashion). Both brands are speaking to the need for security through relatability.
_Incorporate community values and the idea of coming together. The Levi’s 2023 campaign was about people gathering at a funeral in their trusty 501 jeans, with themes of togetherness, support, and to give a sense of belonging.
_Offer a casual, friendly tone of voice. Ganni’s use of informal emoticons suggests a relatable, peer-to-peer relationship with consumers, while Ikea’s language of togetherness creates a sense of camaraderie that cultivates trust and connection.
2. Distraction
There’s often a craving for distraction from the uncertainty, and brands can offer this with momentary escape. Playing with time – harking back to simpler eras, using nostalgia, or transporting us toward a brighter future – are key tropes within this mindset. After all, an escape from the present is the ultimate distraction from uncertain times.
Coca‑Cola 3000 Zero Sugar – the taste of the future @cocacolaPop-Tarts trip to the past @Kellogg’sLevitate @Dirteaworld
Distraction: How To…
_Emphasise intentionally retro aesthetics and allude to nostalgia. The latest design for toaster pastries, Pop-Tarts, is a nostalgia trip back to their iconic 1960s packaging, allowing consumers to be distracted from uncertain times with comforting memories of the past.
_Tap into the surreal. The wellbeing supplement brand,Dirtea, evokes dreamscape imagery that defies reality with a product that actually levitates and positions itself as a portal to a utopian world that distracts from the uncertain present by letting consumers escape.
_Reference futurism through digitised worlds. Coca Cola has catapulted us to the year 3000 with their new release that allows a taste of the future, created using AI, all while using 2023’s Colour of the Year: Digital Lavender. This emphasis on futurist realities invites us to disengage from the present moment.
3. Embracing
This is where brands are really getting stuck into the mess by either doubling down on difficult topics, or making light of uncertainty with relatable humour. Here, we see brands lean into the chaos, by being on the consumer’s side as they find light in the darkness. And, in the more extreme examples, challenging the status quo by forcing the audience to confront an uncomfortable and uncertain future.
‘Irrational love’ for Heinz products (Heinz / Wieden+Kennedy)Compare The Market celebrates the uncertain UK weatherJournee wants to take you on a surprising trip
Embracing: How To…
_Get people laughing by playing with the bizarre. Heinz has released its first global ad campaign in 150 years celebrating ‘irrational love’ for the brand, like the idea of putting ketchup on ice-cream, or Heinz tattoos. Elsewhere, product comparison website, Compare The Market uses a witty tone of voice to parody the temperamental British weather. Both are finding humour in the unpredictable.
_Lean into the confrontational and uncomfortable. Balenciaga’s Mud S/S 2023 showcased a dirty, post-apocalyptic world, while Isamaya Beauty has recently presented an extreme otherworldly makeup style. These encourage us to rethink our current way of living by physically immersing us in the darker side of uncertainty.
_Reframe the narrative around uncertainty. The travel planner service, Journee Trips, plays with the language of excitement and mystery to maximise the idea of discovery and adventure; celebrating not knowing your destination until you reach the airport.
Which uncertainty mindset best fits your brand? Or do you tap into another mindset altogether during these turbulent times? To find out more about the opportunities within chaos, please get in touch.