Zoe Papakonstantino

Zoe Papakonstantino

Culture Club (London)

Wanting to merge a love for creative practice and thinking, with analytics and business, Zoe realised marketing was her professional destiny just before beginning her undergrad. She became inspired by the way marketing refracts culture, and shapes the world we live in. Since then she’s graduated with a BCom in marketing management and a minor in graphic design in her hometown of Toronto, Canada, and has been lucky enough to try her hand at community management, digital marketing, and account management. She then discovered the next place she wanted her career to take her was strategy (and London!). You’ll now find her learning the ins and outs of Crowd DNA’s various specialisms, and flexing her social strategy skills, designing for Crowd’s Instagram. On the weekends you’ll find her on her way to a yoga class, ordering an iced latte in the dead of winter, or vintage hunting in east London.

  • Narrated Galleries

    We love films, but narrated galleries – fusing showreels of still images and audio of participant commentary – creates outputs that allow for high levels of reflection and audience empathy. Ideal for user experience work, in other words

  • Crowd Communities

    We’ve a wealth of experience at setting up and managing communities for clients, with learnings on how best to engage audiences and a full box of tricks for maximising what we get out of the work – including geo tagging, streaming in social media data and a mobile optimised platform

  • Pinterest

    We’ve used Pinterest to really good effect on a number of projects recently, helping us to explore differences and commonalities among different typologies in areas such as fashion and style, home, holidays and entertainment. Engagement levels with participants always rank high, and clients love the vividness and clarity of the findings.

  • Citizen Journalism

    Citizen journalism works on the principle of making reporters of our participants, briefing them to capture what’s happening in the lives of their friends and family via video dispatches and blogging. It gets us places where we can’t otherwise get. It bypasses the bias of having a researcher in attendance. People are often more accurate reporters on those around them than on themselves, so that’s another bias circumnavigated.

  • Network Audits

    If you want to really understand how people interact with those around them, it’s logical to research interconnected groups of friends, family and work colleagues. First developed as part of our award winning word of mouth research for Guardian News & Media, and since then refined and reconfigured across a range of global projects, our network audit approach helps us understand who’s influencing who as authentically as possible.